| eCo.Repair
is an on-line Fault Reporting and Tracking Tool that enables users to
create and track private circuits, ISDN2, ISDN2 Home Highway, ISDN30, PSTN,
Local Loop Unbundling, Analogue Multi-Line, Megastream Ethernet, Learningstream
Ethernet and Web Call Connect fault reports within a secure web environment.
eCo.Repair provides real time visibility of all fault reports within the Fault Reporting Tool and produces fast, up to the minute reports. Facilities available to eCo.Repair users include the: |
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Selection of Settings which customises
the views of Fault Report forms and Tracking results. |
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Ability to change the Memorable Information which provides access to circuit looping. |
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Creation of Private Circuit, ISDN2, ISDN2 Home Highway, ISDN30, PSTN, LLU, Wholesale Multi-Line, Megastream Ethernet, Learningstream Ethernet and Web Call Connect Fault Reports. |
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Diagnostic Tool for Private Circuit Alarm Checks, ISDN2, ISDN2 Home Highway, ISDN30 or PSTN Line Testing plus Circuit Looping for Kilostream and Megastream circuits. |
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Ability to book and change engineer’s appointments to customers site. |
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Tracking including Temporary Call Divert, Estimated Response Time plus the Closing of faults. |
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Providing customer updates on ‘live’ faults with ability to view and read updates. |
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Ability to submit questions or enhancements to the eCo.Repair Support Team. |
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You can now print eCo.Repair On-Line User Documentation directly from your browser by firstly selecting an eCo.Repair option from the left hand menu, secondly, selecting an option from the contents list and thirdly, selecting and holding down the Ctrl key and P key on your keyboard to display the Print window. If you wish to download the eCo.Repair Login Guide (version 2.0) please select from the left hand menu under Downloadable Documents eCo.Repair Login Guide. |
Nov 2008 Issue 08.11 eCo.Repair Version 6.0
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© British Telecommunications plc
2009
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