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how to PERFORM A PRIVATE CIRCUIT ALARM CHECK

Allows you to check if any Current or Previous “Live Alarms” exist against specific circuits.

How to View a Current Private Circuit Alarm Check

Allows you to view Current or Historic “Live Alarms” against specific circuits.

You perform a Current Alarm Check by:

	1.	Enter the BT Circuit Number.

Note: The Historic period drop down menu will not be highlighted until you select the Historic option.

2.	Select the Current radio button.

3.	Select the Check button. The following window will be displayed:

Note: You can only perform alarm checks against your own circuits.

Once the details have been retrieved if a fault has been previously raised against this circuit a warning message will be displayed.

Note: An alarm check can be performed on a circuit regardless of whether a fault report has been logged against the circuit or not.

4.	Select OK. The Alarm Check process will now continue.

If a fault HAS been raised against the circuit the following window is displayed:

5.	Once the Alarm Check has been completed:

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If there are no Current “Live Alarms” for the circuit the following message is displayed:

Note: As there is already a fault recorded against the circuit you will not able to create an additional fault after the alarm check has neen completed.

6.	If you wish to view closed faults select the View button.

7.	Select the Close button to returned to the Alarm Check window.

If a fault HAS NOT been raised against the circuit the following window is displayed.

8.	Once the Alarm Check has been completed:

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If for the entered circuit there is no open fault in CAMSS the following message is displayed:

Note: After the alarm result is displayed [PSAT - Alarm Check] and if the circuit does not have any open fault in CAMSS then you will be asked if you wish to create a fault.  If you agree to create a fault by clicking the "Yes" button, the Create Fault procedure will automatically commence, see how to CREATE A FAULT REPORT FORM. If you do not agree to raise a fault and "No" button is clicked then Private circuit alarm check menu is displayed.

9.	If you wish to view closed faults select the View button.

10.	Select the Close button to return to the Circuit Status window.

You perform a Historic Alarm Check by:

	1.	Enter the BT Circuit Number.

2.	Select the Historic radio button.

3.

Select From Date and To Date from the Calendar.

4.

Select Hours of the Day from the drop down menu.

5.	Select the Check button. The following window will be displayed:

If a fault HAS NOT been raised against the circuit the following window is displayed:

6.	Once the Alarm Check has been completed:

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If there are no historic “Live Alarms” for the circuit the following message is displayed:

Note: You will be asked if you wish to create a fault.  If you agree to create a fault the Create Fault procedure will automatically commence with the Preliminary Checks window, see how to CREATE A FAULT REPORT FORM.

7.	If you wish to view closed faults select the View button.

8.	Select the Close button to return to the Circuit Status window.

If a fault HAS BEEN raised against a circuit the following window is displayed:

9.	Once the Alarm Check has been completed:

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If there are Historic “Live Alarms” for the circuit the following message is displayed:

Note: As there is already a fault recorded against the circuit you will not able to create an additional fault after the alarm check has neen completed.

10.	If you wish to view closed faults select the View button

11.	Select the Close button to returned to the Alarm Check window.

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How to View a Previous Private Circuit Alarm Check

You can check if any “Live Alarms” exist against previous alarm check results.

You can view the previous alarm checks that have been performed by other users who use your company profile by:

	1.	Enter the BT Circuit Number.
	2.	From the drop down menu select a period.

3.	Select the Check Previous button. The following window will be displayed:

Below is an example of a circuit with a more detailed Alarm Check history:

4.	Select the Cancel button and you will be returned to the Alarm Check window.

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Nov 2008    Issue 08.11   eCo.Repair Version 6.0

© British Telecommunications plc 2009